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My EULIVIA – Privacy Policy

Privacy Policy for My EULIVIA Application

Effective Date: 1.7.2023

Welcome to My EULIVIA, a web, Android, and iOS application (hereinafter referred to as the “App”) owned and managed by EULIVIA s.r.o. (hereinafter referred to as “we,” “our,” or “us”). This Privacy Policy aims to inform you about the types of personal information we collect, how we use and protect that information, and the choices you have regarding your data when using our App. By accessing or using My EULIVIA, you agree to the practices described in this Privacy Policy.

1. Information We Collect:

When you use My EULIVIA, we may collect the following types of information:

a) Personal Information:

  • Your name
  • Contact information (such as email address and phone number)
  • Account credentials (username and password)
  • Profile information (including profile picture if you choose to upload one)
  • Billing and payment information, where applicable

b) Usage Information:

  • App usage data, including but not limited to session duration, features used, and interactions with the App

c) Device Information:

  • Device type
  • Operating system version
  • Unique device identifiers
  • Mobile network information

2. How We Use Your Information:

We may use the collected information for the following purposes:

  • To provide, maintain, and improve the functionality and features of My EULIVIA
  • To communicate with you and respond to your inquiries
  • To personalize your user experience and improve customer service
  • To process payments and provide relevant services
  • To monitor and analyze App usage to enhance its performance and user satisfaction
  • To send you marketing and promotional materials, if you have given your consent
  • To comply with legal obligations and protect the rights, safety, and security of our users and the App

3. Data Sharing and Disclosure:

We may share your personal information with third parties under the following circumstances:

  • With your consent
  • With service providers who assist us in delivering the App’s functionality
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights, safety, and security of our users and the App
  • In connection with a business transfer or acquisition, where your personal information may be part of the assets transferred

4. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Choices and Rights:

  • You may update or correct your account information at any time by accessing your account settings within the App.
  • You may opt-out of receiving marketing and promotional materials by following the instructions provided in the communication.
  • You have the right to request access to, rectification, erasure, or restriction of your personal information, as permitted by applicable laws.

6. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

EULIVIA s.r.o. Address: Rybná 716/24, Staré Město, 110 00 Praha, Czech Republic Email: Phone:  +420 777 058 858

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The latest version will be posted on this page, along with the effective date.

Thank you for using My EULIVIA. Your privacy is important to us.